For many years process serving has constituted a major element of the overall services provided by Proteus. Consequently we have a level of understanding, both practically and technically, available from no other firm within the industry.
The reliable and established performance record of Proteus has allowed us to develop an incredibly extensive client base, the majority of which provide regular instructions and indeed which have done so for many years.
The level of diligence of our process servers is unknown to our competitors and the same has ensured that Proteus remains a formidable service provider within the specialized field of process serving. Outstanding dedication of each of our process servers guarantees client satisfaction and alleviates any need for concern by the client once we are in receipt of instructions.
All Affidavits and Statements of Service are drafted by our legally-trained representatives and accordingly the format and content thereof invariably complies with all current legislative requirements.
Process serving is provided on a fixed-fee basis with no specific limit to the number of visits being made to an individual property. Accordingly no unexpected fee increases arise once instructions are undertaken, providing our clients with certainty of costing as to their process serving needs. No additional fees are incurred as to mileage, out-of-hours attendance, or drafting of Affidavits and Statements of Service. Additionally, the fixed fees offered by Proteus apply in all instances whatever the nature of the documents being served and irrespective of whether personal service is necessary.
Furthermore, an exceedingly beneficial aspect of our fee structure is the availability of substantial discounts of up to 25% off standard process service rates in respect of bulk and regular instructions from any given client. Such discounts can result in flat rates of just $26.25 per serve in certain areas.
Action is taken on each case within 12 hours of receipt of instructions. Such policy ensures that Proteus provides an unrivalled turnaround time on each job. We remain highly aware of the needs of our clients and the Courts in providing prompt and effective action.
A crucial difference between Proteus and many other firms is that we provide urgent service at no additional cost and almost as a matter of course in many cases. Our process servers are spread throughout a wide geographical area and thus are ordinarily within easy range to carry out prompt service. Consequently our process servers are also able to collect documents for service from issuing Courts, clients' offices or any other location if required.
We fully appreciate that process serving frequently must be undertaken at anti-social hours and hence our process servers regularly attend residential addresses out of working hours whether during holidays or on weekends in order to obtain the best result possible on behalf of our each and every client.
Whatever the geographical location of any specific job, from "backwater to metropolis", our established network of full-time, part-time and contracted process servers cover all of Australia as well as most other countries worldwide.
Documents served by our process servers include, inter alia:-